FAQ's
How do I contact Customer Support?
You can reach our customer support page by heading to our Contact Page or e-mailing to info@arloanco.com
Where Do You Ship To?
This is a store based in the United States so all products will only ship to the United States
What are the shipping costs?
All products are Free Shipping to the United States
How long is shipping?
Order Processing & Handling Time
Once your order is placed, our team begins preparing it right away.
- Processing & Handling Time: 1–4 business days (Mon-Fri)
- Business Days: Monday–Friday
- Order Cut off: 8pm EST
During high-volume seasons, processing may take slightly longer, but we always aim to stay within the 1–4 day window.
You will receive a confirmation email with tracking once your order is shipped.
Shipping & Transit Time
After your order has been processed and shipped, delivery time will depend on your location.
- Transit Time: 6-12 business days
- Shipping Days: Monday–Friday
- Applicable to the United States
Please note that transit times are estimates and may vary due to carrier delays, weather conditions, or customs processing. More information will be located on the Shipping Policy
Is my payment data safe with you?
We take your security seriously. Our website is protected by SSL encryption to ensure your personal and payment information remains private and secure.
What payment methods are accepted?
We proudly accept the following secure payment options:
- Visa
- Mastercard
- American Express (Amex)
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
Estimated Delivery is Expired, where is my order?
In most cases, majority of orders are delivered within the expected delivery time. Although, some orders can be stuck in the delivery process and take longer to ship. You can check the current status of your order with Track My Order
How long after my purchase can I request a Refund?
A refund can be requested within 30 days after the product has been delivered to you. Our return & refund policy is Here